Contact Us
Need help with fvidsaver? Email us. We only support by email. There is no phone number, no office address, and no location to visit.
Email us at:
toqfb1@gmail.com
Click the email above to write to us
What Can You Email Us About?
Download Not Working
Your Facebook video, Reel, Watch video or Live replay is not downloading, the link is not working, or the quality you want is not showing.
Help With Reels, Watch and MP3
You need help to download Facebook Reels in HD, save a Watch video, or convert a Facebook video to MP3 audio.
Copyright or Remove Your Video
You are a video owner and you want to report a copyright problem, or ask us to remove a link. Please include the Facebook video link and proof that the video is yours.
Feedback and Suggestions
You found a problem on the site, or you have an idea to make fvidsaver better. Tell us what happened and what you expected.
What To Include In Your Email
To help you faster, please include these 4 things in your email:
- What happened – what did you try to download, and what went wrong?
- The type of video – normal video, Reel, Watch video, Live replay, or MP3 audio?
- Your device and browser – Android, iPhone or PC, and Chrome or Safari?
- A screenshot, if you can – a screenshot of the error helps a lot.
Do not send your Facebook password. Do not send your Facebook login details. We will never ask for your password.
How Long Does A Reply Take?
We read every email and try to reply within 1-2 working days. Please check your spam or junk folder if you do not see our reply.
Before You Email Us – Quick Help
Many problems are fixed in 1 minute. Please check these first:
- How to Download Facebook Videos – copy the link from Share, paste it in the tool, choose HD or MP3, and download.
- Facebook Video Download Troubleshooting – fix a wrong link, missing quality, or a video that will not download.
- Frequently Asked Questions – is fvidsaver free, do I need to log in, can I download private videos, and is it legal?